Return Policy

**NO REFUNDS** 

**NO EXCHANGES** 

• Shop KayHeartz will NOT be held responsible for ANY items that states delivered.
• The shipping and handling fees are non-refundable.

 

**PLEASE READ CAREFULLY OVER OUR ITEM DESCRIPTION, AS SOME ITEMS CONTAIN NO STRETCH**

All items are thoroughly inspected before leaving our warehouse, our company will not send customers any damaged items.

 

ORDER PROCESSING:

All orders are processed, verified, and shipped within 5-7 business days or sooner.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.